Shipping & Returns

SHIPPING POLICY

*Due to Covid-19 there may be some slight delays*

All orders are safely packaged with care. We ensure we have sanitised your products and wear masks and gloves when handling any products while packaging to ensure customer safety. 

WE CURRENTLY ONLY OFFER UK SHIPPING

standard delivery   £3                                                

-Please allow 3-5 business days

-Standard delivery is free on orders over £40!

Next day delivery   £5

-Order must be submitted by 12pm

-Please allow 1-2 business days

Please note that this depends on availability. If you require your order for a particular date. we advise that you place your order with plenty of notice to avoid disappointment in the case of shipping delays. 

Return & Exchange Policy

 

We quality control all orders prior to dispatch and package them with care. We are confident that you will love your products. However, if for any reason you change your mind or are unsatisfied with your order we have a 30 day return policy. For health and safety reasons, we are only able to offer a refund as long as the the product(s) are returned to us in their original condition. Please note that we do not cover shipping costs. We will not be able to accept returns or refunds on any food items that have been used, opened or had their security seal broken. 

 

In the unlikely event that the item(s) arrive damaged, please contact us by emailing us at catering@littlebite.co.uk within 14 days of receiving your order. Photographic evidence of any damage is required or the return of the damaged item(s). Once this is completed, we will be happy to send you a replacement.